eCommerce support and maintenance services are essential for any online business that wants to ensure their website runs smoothly and efficiently. These services include a range of technical support, bug fixes, troubleshooting, and performance monitoring to ensure that your eCommerce website operates at peak performance.
Support and Maintenance Services
Support Services
Technical Support
Get technical support for your eCommerce website from our team of experts, including help with website configuration, server issues, and third-party service integrations.
Site Performance
Monitoring
Our team will monitor your website’s performance to identify and address any issues that may affect website speed or user experience. We will provide recommendations to optimize performance and ensure a positive customer experience.
Troubleshooting
Our team will promptly troubleshoot any issues with your eCommerce website to minimize downtime and ensure optimal performance.
Maintenance Services
Software Updates
Our team will keep your website’s software up-to-date with the latest features and security patches, preventing security breaches and ensuring optimal performance.
Security Patches
Our team will install security patches and conduct regular security audits to protect your eCommerce website from cyber-attacks and potential threats.
Backup and Restore
Services
To keep your data safe, we will create regular backups of your eCommerce website. If your website crashes or experiences data loss, we can restore it from a backup to minimize downtime and get your eCommerce website up and running quickly.
Website Optimization
Conversion Rate Optimization (CRO)
Our team will analyze your eCommerce website’s performance, identify areas for improvement, and make recommendations to increase conversions, leading to higher revenue.
User Experience (UX) Design
Our team will conduct a thorough analysis of your eCommerce website’s UX design, identify areas for improvement, and make recommendations to enhance user experience. These improvements will make your website more user-friendly and easier to navigate, leading to higher customer satisfaction and engagement.
Search Engine Optimization (SEO)
Our team will conduct a comprehensive analysis of your eCommerce website’s SEO, identify areas for improvement, and optimize your content, metadata, and other elements to increase website traffic by ranking higher in search engine results pages (SERPs). This will lead to increased visibility and more traffic to your website.
Support Packages
Light
- 5 hours of custom works (an extra hour of works costs $65)
- Monthly SEO audit
- Monthly speed and performance audits
- Patches installation without requests
From $1900/month
Payment in advance for 3 months (unused hours are not reimbursed).
Standard
- 55 hours of custom works (an extra hour of works costs $60)
- Weekly SEO audit
- Weekly speed and performance audits
- Patches installation without request
From $3900/month
Payment in advance for 2 months (unused hours are carried forward to the next month, but their cost isn’t reimbursed)
Dedicated
- We provide you a permanent developer for 80+ hours.
