Magento 2 Age Verification

Secure your business from minors shoppers

Solutions Chosen By Business Owners

Can be combined in one solid package

1. Confirmation Pop-up

Age verification pop-up is a must-have feature for all online stores that sell tobacco, alcohol, sexual wellness and other 18/21+ products. It can be implemented for certain products, category pages or the whole site. Whenever we develop an age verification popup, we pay attention to the site design. Our clients get unique popups that look harmonic with their online stores. We take into consideration all the details such as color scheme, user experience, mobile devices & desktops screen sizes, etc.

We know that these popups should be user-friendly, well-optimized and stylish. Fortunately for you, we know how to meet all these points. Age verification won’t take a long time and won’t cause any cart abandonments. A well-developed age verification popup will not only secure your business from minors but will also ensure your credibility and trust.

2. Checkout

One of the best age verification practices is an Upload Document Scan field on the checkout page. This feature turns this process into a piece of cake. When a customer places an order, an admin receives a notification with a link to the order and document file. This way, the admin can verify if this order is legal and approve it. If verification is successful, the customer pays for the item and gets a notification that the purchase is completed. If a user denies providing this doc, an admin cancels the operation.

This feature is also available for sign up. The process is similar: an admin receives a notification that a new account is created, and a document scan is provided. Already verified users don’t have to submit a document scan placing their orders. If users pass verification once, they don’t need to upload a scan one more time. It’s a win-win situation both for clients and online store managers.

3. Auto Verification

It’s sheer luck if your business is located in the USA. The US merchants are blessed with EVS (Electronic Verification System). It automatically checks the user’s Name, Last Name and Date of Birth and confirms the data. If EVS can’t find or confirm the information, a client needs to upload a document scan.

However, this system has one weak spot as it can hardly manage the laws of every U.S. state. Every state has its legal smoking age starting from 18 to 21. Don’t panic ahead of time! We have a solid solution! We add Legal Age block to our clients’ admin areas. It contains all the legislative information that helps online retailers to sell products all over the U.S. and Universe.

If your online store operates within one country, this option isn’t necessary. It’ll be enough just to implement an Upload Document Scan field.

See How It Works

Click on the top right icon to view full screen

Why Do You Need Our Age Verification Solution?

Business Protection

Violation of laws leads to penalties. Tobacco and alcohol vendors must be sure that all their clients have reached the legal age. Every user should specify the age to place an order and pay for it. Fines for selling tobacco/alcohol products to minors online varies from $ 100 to 2000, depending on the state or country. Repeatable violations can lead to a criminal misdemeanor (heavier fines or even prison sentence). Selling 18+ products to minors is not only unethical but also lead to financial and legal issues.

Customers’ age can be verified both by store admins or any age verification system. We implement the best age verification solutions for our clients, taking into account their business and local legislation specifics.

Order Processing Improvement

Order Processing icon

This reason is especially vital for U.S. merchants. Each state has its legislation, so managing age verification may be a hard nut to crack, even if online vendors use EVS. In Alabama, the legal smoking age is 19. However, members of the armed forces can smoke from 18. Alaska is one more tricky example. Smoking is allowed here from 18 but in Sitka (Alaskan city) the legal smoking age is 21. EVS can’t manage the peculiarities of every state, so in this case, you need a Legal Age block in your admin area.

This block contains the following information: state, city, smoking and purchase age, notes. Every time when customers leave their shipping information, our script compares this data to state legislation and online store admins can easily approve or refuse a purchase.

Fewer Returns and Refunds

Age Verification solution works proactively to prevent numerous returns and refunds in case of selling your products to minors. Return management takes a lot of time and human costs. The more orders from minors an online store receive, the more store managers mess around with returns, return labels and canceled payments.

Moreover, automated Age Verification makes pending order management as easy as never before. The more orders an online store receives, the more time is required to verify the legal age. The Upload Document Scan feature and Legal Age Block reduces the amount of manual work of store managers and allows processing a greater number of pending orders in a shorter time.